PRIVACY POLICY

This Privacy Policy was last revised on and is effective as of 9/30/2024.

This Privacy Policy forms part of your legal agreement with Ace Hardware Corporation, its subsidiaries, and affiliates (collectively, "Ace", "we", "our", or "us") under Ace's Terms of Use available at www.acehardware.com/terms-of-use. Ace stores may also be authorized to use your personal information in the manner described in this Privacy Policy. Please note: Ace stores independently may have their own data collection and use practices that are not governed by this Privacy Policy. By downloading, installing, accessing, or using any of the Services (as defined below) or by submitting personal information to us in a manner governed by this Privacy Policy, you agree to the terms of this Privacy Policy, as amended from time to time.

Our Services may contain links to other websites, applications or services operated by others. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other websites, applications, or services, including websites, applications or services operated by Ace stores, most of which are independently owned and operated, although some may be owned by Ace affiliates.

What Does the Privacy Policy Include?

Services are defined as:

Online Services: certain online services provided by us that link to this Privacy Policy or on which this Privacy Policy appears, as well as the content, features, and software available on them, including online communications through or related to the Online Services,
Offline Services: certain offline services including but not limited to offline communications through our Customer Care Department in connection with the Online Services, Ace Rewards, and Business-to-Business accounts,
Ace Rewards: both in-store through point-of-sale systems and via the Online Services,
Business-to-Business accounts,
Our SavingSource programs, and
Communications with prospective retailers.

By using the Online Services, you are agreeing to the Terms of Use available at www.acehardware.com/terms-of-use, which are incorporated by reference.

Additional Terms. Additional policies, guidelines, FAQs, rules, click-through agreements, and other terms and conditions may apply to certain portions of the Online Services or certain content, features, products, and services available on the Online Services (collectively, "Additional Terms"). These Additional Terms include, without limitation:

Ace Rewards® Program Terms and Conditions available at www.acehardware.com/rewards-terms
Ace Gift Card Terms and Conditions available at www.acehardware.com/customer-service?page=gift-cards
Customer Service policies
Official Rules for contests and sweepstakes provided at the time you apply.

What Type of Personal Information Do We Collect and How Do We Collect It?

We may collect personal information to deliver the products and Services you request, to help improve your shopping experience, to support our business functions and in a variety of ways when you interact with Ace stores and Services.

What Personal Information Do We Collect?

Depending on your use of our Services and how you interact with us, we may collect the following categories of personal information. California residents, please see the information we collect about you, below .

Personal identifiers, such as name, address, telephone number, and email address;
Device information, online identifiers and related information, such as operating system information, type of device, and screen size;
Internet, application, and network activity information, such as browsing history, clickstream data, search history, and information regarding interactions with a website, application, or advertisement, including other usage data related to your use of any of our Services or other online services, cookies, and IP addresses;
Demographic information, such as age and birth month;
Commercial information, such as financial information, credit and debit card numbers (stored with our payment processor) and claims information, records of personal property, products, or Services purchased, obtained, or considered, or other purchasing or use histories or tendencies;
Customer records, such as purchase history information, such as products you have bought, rented, and/or returned;
Professional information, such as current and former employers, business contact information, and professional memberships;
Location information, such as precise and general geolocation information;
Audio, visual, and other sensory information, such as audio and video recordings;
Individual preferences and characteristics, such as inferences related to shopping patterns and behaviors; and
Sensitive personal information including financial information (held by our payment processors) and precise geolocation.

How Do We Collect Personal Information?

We collect personal information from you or about you in a variety of ways, which may include: directly from you; from advertising networks, internet service providers, data analytics providers, marketing and product vendors; from your device, in-store technologies and other technologies; from Ace stores, government entities, operating systems and platforms, social networks, data brokers and other external third-party sources.

You actively share personal information with us in various ways when you utilize the Services. For example, you may share personal information when you:

Make payments and purchases: When you make an in-store or online purchase, return, or other transaction, with us through the Services or an Ace store, we and/or our payment processor, as applicable, collect purchase and payment information in order to process your payment, such as your credit card number and applicable shipping and billing address. We also maintain records about your past purchases, as well as items that you view or add to your cart.
Register and add to your profile information: When you create an account on one of our websites or mobile services, use a mobile shopping list, or participate in our programs, such as Ace Rewards, we collect certain personal information from you, such as your name and email address, as well as any personal information you post to your profile or account, which may include address and other contact information, demographics, photos, birth month or preferences, or that you otherwise submit to us through your account.
Communicate and interact with us or our Services: When you email, call, chat or otherwise communicate with us and with members of our team, we collect and maintain a record of your contact details, communications and our responses. We also maintain records communications and information that you post in chat sessions, forums and in other areas of the Services, well as on our social media channels when you post a rating, review or other user-generated content on one of our websites or mobile services, participate in a contest, sweepstake, promotion, or survey, or use features of our websites and mobile services that may ask you to grant us access to the camera or microphone on your computer or mobile device (such as voice search or scanning bar codes) and other personal information you provide to us related to any customer support requests.
Participate in events and make other requests: We also collect personal information related to your participation in our events as well as other requests that you submit to us related to our Services. For example, if you register for or attend an event that we host or sponsor, we may collect personal information related to your registration for and participation in such event. When you fill out a 'Contact Us' form, signup for our mailing lists, or otherwise request information from us, we collect and maintain records of your requests.
Passively provide via your technical interactions: We may collect technical information when you use the Services. This may include information such as Internet Protocol (IP)address, the type of mobile device you use, your device operating system and browser type, unique identifiers, the address of referring websites, the path you take through our websites, and other information about your visit to our websites.
Use your device camera and microphone: Some of the features of the Services may require access to the camera or microphone of your computer or mobile device. You must give your permission before we access your device's camera or microphone, and you can adjust the settings of your device at any time to control access to your camera or microphone.
Opt-In to the use of your precise geolocation information: We may collect your precise location with your consent including when your device is set to provide location information. For example, your device's GPS signal allows us to show you the nearest Ace stores. Other examples include allowing us to know when you are about to arrive to pick up your online pickup order after you check in. We may be able to recognize the location of a mobile device in stores where we provide customers free Wi-Fi access or through the use of Bluetooth technology. We use your IP address to derive information regarding your location (such as longitude and latitude) including Google MAPS. For more information about Google's privacy policies, please visit http://www.google.com/policies/privacy authorization. Location information is used to assign you to a local Ace store and to customize certain features of the Services, such as the store locator feature, local advertising, and product selection, availability and pricing.
Enable push notifications: We may send push notifications customized to your location if you have authorized us to send them to your mobile device. Push notifications, which appear on the screen of your mobile device in the form of a badge, alert, or banner, allow mobile applications to send information to your mobile device even when the application is not in use. You may choose to receive push notifications without consenting to the collection of geolocation information, but the messages you receive will not be customized for your location. Your mobile device's operating system may store your authorization to provide us with information regarding your location. While your authorization is active, if you access or request location-based services from our Services, your mobile device will provide us with your location without additional authorization from you. If you would like to disable location services in connection with our mobile website, please consult your mobile device's user guide. If you would like to disable location services and/or push notifications in connection with our mobile app, adjust your mobile device settings according to the instructions in your mobile device's user guide.
Cookies and Other Technologies: Like many online services, we may collect and store certain personal information automatically whenever you interact with our Services. For example, we may collect your IP address, browser and device information, including operating system, application software, and reference site domain name when you access or use the Services. We also use personal information to derive aggregated information regarding customer traffic patterns and usage and mobile application usage data. We may use this information in combination with other information we have about you, including personal information.
Ace uses cookies, which are small data files created by a web server and stored by your browser. We also use pixel tags, which are tiny graphic images, also known as web beacons, action tags, or transparent GIF files. Some cookies and pixel tags permit the Services to function properly. For example, they help us to identify account holders and Ace Rewards members and to optimize the log-in, account management, and shopping experience. They also allow us to hold selections in a shopping cart when a user leaves without checking out. In addition, we may use cookies and other technologies to store your preferences, to advertise to you, and provide a personalized experience on the Services. Sharing through cookies may be deemed a sale or sharing under some privacy laws. To opt-out, please see Additional Information Regarding State Privacy Rights and the further information provided below.
If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser 'help', 'tool', or 'edit' section or see www.allaboutcookies.org . Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all or parts of the functionalities of the Ace websites. To continue to allow all cookies, select "Manage Choices" below and select "Allow All Cookies" . To reject the further placement of any non-necessary cookies, select "Necessary Cookies Only". To opt out of the Sale or Sharing of Personal Information online, click on the "Share or Sale of Personal Information" tab and toggle to the left. Then select "Confirm My Choices". This will stop further cookies from being placed on your device. These choices are device and browser specific. Manage Choices..
Analytics: Ace may also use cookies and other technologies to implement analytics tools, including, but not limited to, Google Analytics, that help us understand how the Services are performing, how you engage with the Services, and how you interact with our advertisements and communications. The information we collect using Google Analytics, which may be shared with Google, doesn't include names or contact information, but may include Ace Rewards numbers, IP addresses, and activity on the Services. You can opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on . The add-on prevents the Google Analytics JavaScript that is running on websites from sharing information with Google Analytics about visit activity.
Using the Google Analytics opt-out browser add-on will not prevent Ace from using other tools to measure site analytics. It does not prevent data from being sent to the website itself or in other ways to web analytics services.
Session Recording: We may use session recording software in order to better understand our users' needs and to optimize the Services and experience. Please visit www.Glassbox.com/privacy-policy/
Interest-Based Advertising: We and our advertising vendors may use online technologies, including cookies and pixel tags, to collect personal information about your online activities over time and across third-party websites and platforms. These technologies enable us or our vendors, including Google, to recognize a unique cookie or pixel tag placed by us or our vendors when you accessed the Services or by an entity when you visited a non-affiliated website or platform. This personal information is used to manage advertising effectiveness and provide you with online advertisements, including advertisements on unaffiliated websites and platforms, more likely to be of interest to you. These technologies also allow us to learn which advertisements bring users to our Services and to manage affiliate advertising.
To learn more about interest-based advertising (often referred to as online behavioral advertising or targeted advertising) and how to manage your preferences for interest-based ads, please visit the following third-party websites:
- To opt out of receiving interest-based advertisements from members of the Digital Advertising Alliance (DAA), please visit: www.aboutads.info/choices and youradchoices.com/appchoices.
Please note that these opt-out mechanisms are browser and device specific. If you wish to opt-out of interest-based advertising across all browsers and devices, you need to make your choices in each browser and device you use. Please consult your device's user guide or visit the Google Play Support Center or the Apple Support Center for more information on managing interest-based advertisements in a mobile environment. Please be aware that if you opt out of receiving interest-based advertising, you will still be served with advertisements, but they will no longer be targeted to your interests.

Information We Collect Through In-Store Technology

We may collect your personal information from technology used in Ace stores, such as facility cameras. Ace stores may operate cameras in-store for security and operational purposes, for example, to help prevent fraud and to improve the design of Ace stores to better serve our customers.

Ace Stores

Please note that most Ace stores are independently owned and operated, although some stores are owned by Ace affiliates. We may collect personal information from Ace stores, particularly when we collaborate in providing the Services to you, such as Ace Rewards. For example, we may collect certain personal information from an Ace store in order to provide delivery services that you may request through the Services. We also may collect personal information from Ace stores in order to provide local offers and promotions that might interest you. These Ace stores may also be authorized to use your personal information in the manner described in this Policy. Please note: Ace stores independently may have their own data collection and use practices that are not governed by this Policy. Please contact your store individually to obtain their policy.

Personal Information We Collect from External Third-Party Sources

We may receive personal information about you from other sources to help us correct or supplement our records, improve the quality or personalization of the Services and marketing to you, and prevent or detect fraud. Third parties may collect user data directly from you for their own use and subject to their own privacy policies.

Social Networks
When you upload or share a photo, submit a request, submit information, or post other digital content via social media interactions on third-party websites like Facebook, Instagram, Pinterest or X/Twitter, that data may be collected by Ace in connection with the Services. Please be advised that user-generated content and other information you post or share with these platforms and networks, and any information gathered by the platforms and networks, will be governed by the privacy policy and terms of use of the applicable platform or network and not by this Privacy Policy. Please remember that any personal information you disclose in this manner will be publicly available. We encourage you to read the privacy policy and terms of use posted on each and every website, application, platform, network, or service that you access or use.
We may also collect personal information about you from social media platforms and networks if you post content publicly or to our social media account (e.g., by using a hashtag) or if you post content to third-party social media hosts such as Facebook, X/Twitter, Pinterest, YouTube and Instagram.
Social Network Widgets
Our website and mobile application may include social media features, such as Instagram, Facebook, X/Twitter, Pinterest and YouTube widgets. These features may collect electronic and other internet activity information, such as your IP address and which page you are visiting on our website or mobile application. These widgets may set a cookie or utilize other tracking technologies to accomplish this. Social media features and widgets are hosted by a third party and your interactions with those features are governed by the privacy policies of the companies that provide them.
Advertising Networks
We may collect personal information from our advertising networks about your preferences, interests and trends in order to enhance your experience with our Services. We may receive personal information from third party vendors relating to a customer's homeowner status, age, gender, estimated income, or length of residence, for example.

How Personal Information Is Used for Business Purposes

Purposes of Collection and Processing

We use your personal information to provide you products and Services, such as to fulfill your requests for products or to help us personalize our Services and market to you. We also may use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. Some examples may include:

Providing Services and support: To provide and operate our Services, fulfill your order or requests for Services and provide customer service, create and maintain your account, communicate with you about your use of the Services, provide troubleshooting and technical support, debug to identify and repair errors that impair existing intended functionality, respond to your inquiries, fulfill your orders and requests, process your payments, communicate with you, and for similar Service and support purposes.
Responding to inquiries: To respond to your questions, fulfill your orders, and consider your requests.
Analytics and improvement: To better understand how users' access and use the Services and our other products and offerings, conduct auditing and monitoring of transactions and engagement, and for other research and analytical purposes, such as to evaluate and improve our Services and business operations, develop Services and features, and for internal quality control and training purposes.
Customization and personalization: To tailor the content we may send or display on the Services, including to offer location customization and personalized help and instructions, and to otherwise personalize your experiences.
Marketing and advertising: For marketing and advertising purposes. For example, to send you information about our Services, such as offers, promotions, newsletters, and other marketing content, including about third-party products and services we think may interest you, as well as any other information that you sign up to receive. We also may use certain personal information we collect to manage, measure, and improve our advertising campaigns so that we can better reach people with relevant content.
Loyalty and rewards program: If you are a member of our Ace Rewards program, we use your personal information in order to administer those programs, which are described more specifically when you enroll.
Planning and managing events: For event planning and management, including registration, attendance, connecting you with other event attendees, and contacting you about relevant events and Services.
Research and surveys: To administer surveys and questionnaires, such as for market research or member satisfaction purposes.
Safety, quality, and improvement: To undertake activities to verify or maintain the quality or safety and improve, upgrade, or enhance the Services owned or controlled by us.
Security and protection of rights: To protect you and others, the Services, and our business operations; to help ensure security and integrity and prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Use , available at acehardware.com/terms-of-use, our contract, if any, with you or this Privacy Policy.
Legal proceedings and obligations: To comply with the law and our legal obligations, to handle legal processes, and related to legal proceedings.
General business and operational support: To conduct business analysis, such as analytics and projections or to identify areas for operational improvement, to consider and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions, and related to the administration of our general business, accounting, auditing, compliance, recordkeeping, and legal functions.
Other notified purposes: For other lawful purposes that you reasonable expect, are permitted under applicable law and regulation, or that we may notify you of from time to time.

Ace may combine personal information, collected online and offline, including personal information from third party sources as described below. Ace also may transfer or share your personal information within our corporate family of companies and Ace stores for these purposes, as permitted by law.

With Whom Do We Share Your Personal Information Outside of Ace Hardware Corporation?

We may share your personal information in the following circumstances:

Ace Affiliates: Ace may transfer personal information to its subsidiaries and corporate affiliates, including future subsidiaries and affiliates.
Ace Stores: Ace may share personal information with Ace stores in order to facilitate shipping, delivery, and assembly services related to purchases made on the Services, assist in the resolution of disputes or customer service issues, facilitate your membership in the Ace Rewards Program, and enable Ace stores to conduct their own marketing activities. Please note that most Ace stores are independently owned and operated, although some stores are owned by Ace affiliates. Additionally, Ace stores independently may have their own data collection and use practices that are not governed by this Policy.
Service Providers: We engage service providers to perform services in connection with the operation of our business, including operation of Services and management of our customer accounts.
Social Media and Advertising Platforms: We may use social media and advertising platforms, such as Facebook, TikTok, and Google, to serve advertisements to you or to third parties that the platform determines are similar to you. In order to offer these ads, we may share your personal information, such as email addresses or phone numbers, in hashed or unhashed format, with the platform provider, which can match this information to a particular platform user.
Marketing: We may make your personal information, together with information regarding your preferences, activity, purchases, and demographics, available to affiliates and Ace stores for purposes of conducting marketing activities on behalf of Ace, the affiliates, Ace stores, and/or or any other service providers.
Personal Information We Share with External Parties: To deliver information about products and Services that may be of interest to you, we may share personal information with other companies, such as advertisers, measurement and analytics providers, advisors and agents, affiliates and subsidiaries, regulators, government entities and law enforcement, internet service providers, operating systems and platforms, advertising networks, data analytics providers, social networks, data brokers, Ace stores, and others, as required by law. For example, we may share device-related data (such as unique identifier, type of device, IP address, cookies and other information associated with your browsing and app usage) and individual preferences and characteristics (such as insights and inferences related to shopping patterns and behaviors).
Deidentified and/or Aggregated Personal Information: Ace continually strives to make customer shopping experiences more relevant and with less friction and may offer related services and insights to its suppliers and others. As a result, Ace may share with others, insights that combine aggregated information from many customers in ways that do not directly identify you. For example, Ace may combine aggregated customer shopping history with other information to deliver generalized insights to Ace's suppliers and other third parties. These insights do not identify individual customers and helps Ace suppliers provide products and services relevant to Ace customers, for example.
Legal Requirements and Protection of Our Company and Others: We may share your personal information in other special circumstances, which include situations when sharing is permitted by law, or we believe sharing will help to protect the safety, property, or rights of Ace, our customers, our associates, or other persons. Examples may include: protecting the health or safety of customers; responding to incidents or crimes committed on Ace property; identifying and preventing fraud or financial risk; providing personal information from cameras to law enforcement, insurance companies and others as necessary; responding to a search warrant or other valid legal inquiry; responding to an investigative body and other similar activities. We may also disclose personal information to enforce this Privacy Policy and the Terms of Use , available at www.acehardware.com/terms-of-use, to troubleshoot problems, and resolve disputes (including, without limitation, in connection with litigation or arbitration of any dispute between you and Ace or to assist us in the collection of amounts owed by you to us).
Sale, Transfer or Reorganization of Business: We reserve the right to transfer your personal information in connection with the sale or transfer of all or a portion of the business or assets of Ace or Ace affiliates to an entity in the event of a corporate transaction.
When You Authorize Us: In addition to the foregoing circumstances, we may share your personal information when you authorize us to do so.

Business-to-Business Accounts

The practices described in this Privacy Policy also govern the creation and use of business-to-business accounts on Ace's business-to-business website and through Ace's business-to-business program. California residents who are business customers may exercise their rights as described below in the Additional Information for California Residents: Notice At Collection . Please note: Ace stores independently may have their own data collection and use practices that are not governed by this Policy. Please contact your store individually to obtain their policy.

SMS/MMS Mobile Messaging

Ace offers a mobile text messaging program in connection with its various products, services, and offerings (the "Mobile Program"). By opting in to receive mobile messages, including text messages, from Ace, you agree to this Privacy Policy and to receive promotional SMS/MMS text messages from us through our third party service provider(s). The Mobile Program is optional and opting in to receive text messages is not required to purchase any product or service or to participate in the Ace Rewards program.

The Mobile Program allows you to receive SMS/MMS mobile messages by voluntarily and affirmatively opting in, such as through an enrollment form or by texting Ace to 223439, and then confirming your enrollment. The messages we will send to you include marketing messages, such as promotional and product communications regarding sitewide sales, national events, product launches and special promotions. You may also receive messages regarding surveys and other consumer research.

You must have a wireless device capable of sending and receiving text messages, use a participating wireless carrier (not all participate), and be a wireless service subscriber with text messaging service. Check your phone capabilities for specific text messaging instructions.

There is no fee from Ace to receive messages. Message & data rates may apply. Please consult your mobile service provider for pricing information. Message & data charges are billed by and payable to your mobile service provider or deducted from your prepaid account with your mobile service provider. Under no circumstances will Ace be responsible for any messaging or wireless charges incurred by you or by a person that has access to your mobile device or phone number.

By opting in to the Mobile Program, you agree to receive autodialed and non-autodialed marketing mobile messages at the phone number associated with your opt in, and you understand that consent is not required to make any purchase from Ace. While you consent to receive messages sent using an automatic telephone dialing system (autodialer), the foregoing shall not be interpreted to imply that any or all of Ace's mobile messages are sent using an autodialer. Messaging frequency may vary, but you can expect to receive up to 12 marketing texts per month. You may receive additional text messages if you elect to participate in a consumer survey or otherwise contact us via text. Message content may vary, and not all persons who opt in to our Mobile Program will receive the same promotional and product communications and offers.

Data obtained from you in connection with the Mobile Program may include your cell phone number, your carrier's name, and the date, time, and content of your messages. We may use this information to contact you and to provide the services you request from us, including communicating with you as otherwise described in this section. For information on Ace's data collection and use, please carefully read this entire Privacy Policy. Your use of our Online Services is also subject to our Terms of Use .

Messages sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer's equipment, effective transmission from your network operator, terrain, proximity to buildings, foliage, and weather. Neither Ace, our service provider(s), nor your wireless carrier guarantee that alerts will be delivered and Ace, our service provider(s), or your wireless carrier are not liable for delayed or undelivered messages.

If you have any questions, text HELP to 223439 or contact us toll free at 1-888-827-4223 or by email at CareCenter@acehardware.com. To opt out of the Mobile Program and stop receiving messages text STOP to 223439 or to any mobile message we have sent you. You understand and agree that this is the only way to opt out of the Mobile Program and that any other method of opting out, including, but not limited to, texting words other than STOP or verbally requesting an Ace employee or an Ace store employee to remove you from our Mobile Program, is not a reasonable means of opting out. If you opt out of the Mobile Program, you may receive an additional mobile message confirming your decision to opt out.

What Steps Are Taken to Keep Personal Information Secure?

We use various security measures to protect personal information that we collect. However, we cannot guarantee that your personal information will be secure from disclosure or misuse, either by accident or by unauthorized access or use.

In order to help protect your personal information, you should use a different account username and password for each site and keep that information secure and not share them with others. If we request that you re-set your username and/or password, please do so promptly. We will never ask you to share your password through an email, text or phone call. If you become aware of any loss, theft or unauthorized use of a username or password, please contact our Customer Care Department by phone at 888-827-4223.

How Can I Access, Correct and Update Personal Information?

If you are an account holder, you can access, correct, and update certain personal information by accessing your account through the Services, by clicking on the Sign In/Register button located on the acehardware.com home page. If you are an account holder with an Ace Rewards membership, you can update your Ace Rewards profile by linking your Ace Rewards account to your online account. You can also update certain personal information by contacting our Customer Care department by phone at 1-888-827-4223.

Can I Indicate Whether or Not I Want to Receive Promotional Communications?

There are several ways in which you can tell us whether or not you want to receive promotional communications from us. If you indicate you would like to stop receiving promotional emails, you may still receive emails relating to orders, earned rewards, and program updates.

If you are an AceHardware.com account holder, you can indicate email preferences by accessing your account through the Services. If you place an order through the Services, you will have an opportunity to make or change your selections in this regard.

You also will have an opportunity to indicate your preferences by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you or following the "unsubscribe" instructions in a notification or other message type. Even if you unsubscribe from our emails, you may continue to receive promotional emails from Ace stores. To unsubscribe from promotional email communications from an Ace store, please follow the instructions for unsubscribing in the store's email.

If you have downloaded the Ace Hardware mobile app, you can indicate your preferences by navigating to the "Personal Details" section of your profile and unchecking the "Email me offers and helpful tips" box.

If you no longer wish to receive push notifications on your mobile device, please consult your mobile device's user guide for instructions on how to disable push notifications.

We use an opt-in standard for text messages. Opt-in means we will only conduct the activity with your affirmative consent.

What Happens When I Link to or From Another Web Site or Use Social Media or Product Review Features?

Other Ace websites, applications and digital services may be governed by different privacy policies. Please read the privacy policy posted on each Ace website, application, or other digital service that you visit to understand the information collection, use and sharing practices that apply.

If you have accessed our Services through a link from some of our advertising or marketing partners, our Services may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed web pages is collected by us, and our use of this information is governed by this Privacy Policy.

Our Services offer you the ability to interact with social media platforms, such as Facebook, X/Twitter, and Instagram, and social commerce networks, such as PowerReviews. Please be advised that product reviews, user-generated content, and other information you post or share with these platforms and networks, and any information gathered by the platforms and networks, will be governed by the Privacy Policy and terms of use of the applicable platform or network and not by this Privacy Policy. Please remember that any information you disclose in this manner will be publicly available. For example, any content you submit in connection with a product review may be posted on publicly facing third-party websites in the PowerReviews network.

We encourage you to read the Privacy Policy and terms of use posted on each and every website, application, platform, network, or service that you access or use.

What About Contests and Sweepstakes?

When we run a contest or sweepstakes through our Services, it will be accompanied by a set of rules. If our use of your personal information gathered in connection with the contest or sweepstakes entry process is different from the terms of this Privacy Policy, the rules for such contest/sweepstakes will specify how that information will be used. If you win a contest or sweepstakes, additional provisions regarding the use of your personal information may be included in required winner's affidavits and releases. Please note that some state laws require us to post a winners list.

Is Personal Information Collected from Children?

The Services are intended for adults. We do not sell any items ordered through our Services directly to anyone who we know to be under the age of 18, including children under the age of 16. If you are under the age of 18, you should not enroll in the Ace Rewards program or use our Services to submit orders or purchase any items. In addition, we do not collect online any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use our Services only with the involvement of a parent or guardian and should not submit any personal information of any kind to us.

California minors (under 18 years of age) may in certain circumstances request and obtain removal of content or information they posted to the Services. If you are a California minor, you may make a removal request by contacting us toll-free by phone at 1-888-827-4223.

Additional Information Regarding State Privacy Rights

For additional information regarding rights afforded under each state privacy law, please select the state below.

Consumers in Other States Not Listed Above

If you are an account holder, you can access, correct, and update certain personal information by accessing your account through the Services, by clicking on the Sign In/Register button located on the acehardware.com home page. If you are an account holder with an Ace Rewards membership, you can update your Ace Rewards profile by linking your Ace Rewards account to your online account. Rather than using the webform, you can update certain personal information by contacting our Customer Care department by phone at 1-888-827-4223.

How Will I Be Informed About Changes Regarding This Privacy Policy?

We may change this Privacy Policy from time to time without prior notice and as permitted by law. Revised versions of this Privacy Policy will be posted, together with an updated effective date. You should check back periodically to see if any recent changes to this Privacy Policy have occurred. In some cases, we may post a notice of the revision on the Services and/or send an email or other communication notifying users of the changes. If you have any questions regarding this Privacy Policy, please contact our Customer Care Department by phone at 1-888-827-4223.

CALIFORNIA APPLICANT PRIVACY POLICY

What Type of Personal Information Do We Collect and Process?
How Do We Use Your Personal Information?
How Do We Disclose and Share Your Personal Information?
What is Our Data Retention?
What Steps Are Taken to Keep Personal Information Secure?
What Happens When I Link to or From Another Web Site or Use Social Media Features?
Additonal Notice for California Applicants

Thank you for your interest in employment with Ace Hardware Corporation. This Applicant Privacy Policy (the "Privacy Policy") applies to personal information Ace Hardware Corporation and their U.S. based affiliates (collectively referred to as "Ace Hardware or the Company") collect in connection with applications for employment with Ace Hardware, including those submitted via our websites, or other digital interfaces. This Privacy Policy does not apply to the personal information that we collect from customers or end users of Ace Hardware Corporation's products and services, including Applicants, in the context of their personal use of Company products and services.

This Privacy Policy applies to individuals who are applying for employment with Ace Hardware within the United States. Please note this Privacy Policy does not apply to applicants for employment or employees with Ace Hardware's retailers. The posting for the job you are applying to will tell you whether it is being offered by Ace Hardware or by a retailer. If you apply for employment with a retailer, that retailer uses your personal information pursuant to its own privacy practices. Please contact that retailer to learn more about its privacy practices.

What Type of Personal Information Do We Collect and Process?

We collect the personal information you provide during the application process, which may include the following:

Contact information, such as your name (first, middle, last), home address/country, telephone number and email address, your birthday;
Your work experience (e.g., employment history, company, location, highest level of education, major area of study, degree, GPA), professional certifications, relevant prior trainings or courses, language capabilities, your area/department/role of interest within Ace Hardware, total compensation expectation, work schedule preferences, first possible start date, the fact that you may be subject to a non-compete, applicable termination/notice periods, restrictive covenant or any other agreement that might affect your ability to accept a position and work at Ace Hardware, references, letters of recommendation, interview notes, the source you heard about the job vacancy, and availabilities to schedule an in person interview;
Volunteering experience, family members who work at Ace Hardware and the nature of your relationship to them, your eligibility to work in the United States and/or your selected location, and any limitations on your eligibility to work associated with your employment sponsorship, if applicable;
Optional demographic information that is not part of your application, e.g., gender, race/ethnicity, veteran status and disability, etc.;
Information we need if we provide you with an offer (e.g., rate of pay, start date, job title); and
The results of other application-related assessments.

You may have the option to add attachments or further information (e.g., a CV or Resume, a cover letter or message, certifications of skills, language capabilities or a letter of recommendation) which might contain additional personal information. Such attachments and further information will be treated in the same ways as other personal information you provide to us during the application process.

We may collect certain additional information that is not part of your application, such as military and/or veteran status, your ability to perform expected physical requirements of the position for which you are applying, physical limitations or other medical or health-related workplace accommodations, the results of background screening searches including criminal background checks, educational background checks, drug and alcohol testing, and other pre-employment screenings.

Use of Cookies and Other Technologies

Like many online services, we may collect and store certain information automatically whenever you interact with our Careers page. For example, we may collect your IP address, browser and device information, including operating system, application software, and reference site domain name, every time you access or use the website. We may also collect information regarding traffic patterns and usage and mobile application usage data. We may use this information in combination with other information we have about you, including personal information.

Ace Hardware uses cookies, which are small data files created by a web server and stored by your browser. We also use pixel tags, which are tiny graphic images, also known as web beacons, action tags, or transparent GIF files. Cookies and pixel tags permit the careers page to function properly. For example, we may use cookies and other technologies to store your preferences and provide a personalized experience on the Careers page. In addition, we may use certain technologies to determine whether you have opened an e-mail or clicked on a link contained in an e-mail, and how you use the pages and content in our websites.

Ace Hardware may also use cookies and other technologies to implement analytics tools, including, but not limited to, Google Analytics, that help us understand how the careers page is performing, how you engage with the careers page, and how you interact with our advertisements and communications. The personal information we collect using Google Analytics may include IP addresses and activity on the careers page. You can opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on . The add-on prevents the Google Analytics JavaScript (gtag.js, analytics.js) that is running on websites from sharing information with Google Analytics about visit activity. Using the Google Analytics opt-out browser add-on will not prevent Ace from using other tools to measure site analytics. It does not prevent data from being sent to the website itself or in other ways to web analytics services.

You can adjust the setting of your Internet browser to change the settings of cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser 'help', 'tool', or 'edit' section or see www.allaboutcookies.org . Please note that if you use your browser settings to block all cookies, you may not be able to access or use all or parts of the functionalities of the Ace Hardware websites.

Global Privacy Controls/Opt-Out Preference Signal: Certain browsers and other technologies send opt-out preference signals to a website notifying the website of your express intent to stop the sale or sharing of your personal information. For more information, please see globalprivacycontrols.org. At this time, this signal applies to the browser you are searching from and only includes the online sale of your personal information.

To request the opt-out of the offline sale of personal information, please visit our Your Privacy Choices webform at AceHardware.com or call the Care Center at 1-888-827-4223.

Manage Choices

How Do We Use Your Personal Information?

We use personal information to assess your qualifications for employment and/or other related services during the application and recruitment stage. This may include contacting you after you have applied, contacting references that you have provided as well as potentially carrying out background checks and drug screens. We may use applicant and employee information for benchmarking, analyzing, and reporting on the diversity of candidate pools, individualized reporting and analytics of statistical information, and informing and developing our recruitment. We may also contact you about any other jobs we think may be of interest to you. We also may use your personal information to comply with any applicable legal obligations or applicable Ace Hardware policies, record-keeping or reporting obligations as well as to establish, exercise or defend against any legal claims.

How Do We Disclose and Share Your Personal Information?

In order to carry out the application and recruitment process under this Privacy Policy, your personal information may be shared with recruiters and/or other Ace Hardware employees such as your potential manager(s), members of the human resources team as well as other individuals within Ace Hardware. Your personal information also may be shared with various third parties that assist us during the recruitment process. For example, we use third party service providers to collect your personal information as well as for other services such as carrying out background checks, work-related assessments or pre-employment screenings. We may also share personal information with third parties when we believe in good faith that the disclosure is required to comply with a court order, subpoena, warrant or legal process. We may also share your information in the event of a merger, acquisition, asset sale or other related transaction, or when we believe in good faith that disclosure is required by law or to protect the safety of our employees, the public or Ace Hardware's property.

We may share personal information with your education institution in order to verify your application and/or employment status at your or your institution's request.

Information We Receive from Third Parties

If you chose a third party to submit your application for positions with Ace Hardware or to fill out your application for you, we may receive information about you, which might contain additional personal information. Such information will be treated in the same way as other personal information you provide to us during the application process.

What is Our Data Retention Policy?

Ace Hardware will retain the personal information that we process pursuant to this Privacy Policy for the duration of time necessary to assess your qualifications for employment, and for the period of time thereafter as provided in our retention policies. You may also elect to have your personal information remain with Ace Hardware, for example, if you continue to maintain a career profile on one of our websites.

What Steps Are Taken to Keep Personal Information Secure?

What Happens When I Link to or From Another Web Site or Use Social Media Features?

Our websites may offer links to websites that are not run by us but by third parties. If you visit one of these linked websites, you should read the website's privacy policy, terms and conditions, and their other policies. We are not responsible for the policies and practices of third parties. Any information you give to those organizations is dealt with under their privacy policy, terms and conditions, and other policies.

We may also have providers of other apps, tools, widgets and plug-ins on our Careers page, such as Facebook "Like" buttons, which may also use automated methods to collect information about how you use these features. These organizations may use your information in line with their own policies.

Additional Notice for California Applicants

Purpose of this Notice

This California Applicant Privacy Notice (the "Applicant Notice" ) describes our collection and use of certain personal information relating to external job applicants and candidates for positions within Ace Hardware Corporation, ("Applicants"). For California residents, this Applicant Notice describes our collection and use of certain personal information about Applicants and is intended to satisfy our applicable notice requirements under the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 ("CCPA"). We may provide Applicants additional notices about our data collection practices that are covered by other laws (e.g., if we conduct a background check or extend an employment offer).

The information in this Notice is intended to provide an overall description of our processing of Applicant Personal Information. We may provide Applicant additional notices about our data practices, such as those covered by other laws (e.g., if we conduct a background check). We encourage you to carefully read this Notice, together with any other privacy notice we may provide to you.

Scope of this notice

This Applicant Notice applies to the personal information that we may collect from and about Applicants, in the context of reviewing, assessing, considering, managing, storing, or processing their applications or otherwise considering them for a position with Company.

What is personal information?

In this Applicant Notice, "personal information" is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

What isn't covered by this notice?

This Applicant Notice does not address or apply to our information practices that are not subject to the CCPA, such as:

Publicly Available Information: Information that is lawfully made available from government records, information we have a reasonable basis to believe is lawfully made available to the general public by you or by widely distributed media, or by a person to whom you have disclosed the information and not restricted it to a specific audience.
Deidentified Information: Information that is deidentified in accordance with applicable laws.
Aggregated Information: Information that relates to a group from which individual identities have been removed.
Protected Health Information: Information governed by the Health Insurance Portability and Accountability Act or California Confidentiality of Medical Information Act.
Activities Covered by the Fair Credit Reporting Act: This includes information we receive from consumer reporting agencies that are subject to the Fair Credit Reporting Act, e.g., information contained in background check reports we obtain as part of our pre-employment screening process.

This Applicant Notice also does not apply to the personal information that we collect from customers or end users of the Company's products and services, including Applicants, in the context of their personal use of Company products and services which is subject to our Ace Hardware Privacy Policy available at http://www.AceHardware.com/privacy.

Are our practices the same for all Applicants?

The categories of personal information we may collect, and our use of personal information may vary depending on the position(s) or location, as well as the associated qualifications and responsibilities. The information in this Applicant Notice is intended to provide an overall description of our collection and use of personal information about Applicants.

Categories of personal information collected and disclosed

Generally, we may collect the following categories of personal information (as set forth in the CCPA) about Applicants that we collect and have collected in the prior twelve (12) months, as well as the categories of third parties to whom we may disclose this personal information for a business or commercial purpose. In some cases (such as where required by law), we may ask for consent or give you certain choices prior to collecting or using certain personal information.

Categories	Description	Third Party Disclosures for Business or Commercial Purposes
Identifiers (Name, contact info and other identifiers)	Such as a real name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, account number and similar identifiers.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Identifiers (Name, contact info and other identifiers)	Social Security number, driver's license number, passport number and other government identifiers.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement others as permitted by law
Categories of Personal Information Described in Cal. Civ. Code § 1798.80	Records containing Personal Information, such as name, signature, photo, contact information, education and employment history, Social Security number and other government identifiers, insurance policy number, financial or payment information, medical information, or health insurance information.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Commercial Information	Including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Internet or Other Electronic Network Activity Information	Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website or application, as well as physical and network access logs and other network activity information related to your use of any Ace Hardware device, network or other information resource.	advisors and agents affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Other Information	Third-party drug and alcohol screening test results, information required by the U.S. Department of Transportation for commercial drivers, including but not limited to motor vehicle reports, violation and accident history, and drug and alcohol testing results.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Geolocation Data	Precise and general location information about a particular individual, vehicle, or device.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Characteristics of Protected Classifications Under California and Federal Law	Such as such as race/ethnicity, gender, gender identity, sex, veteran status, disability, national origin, military/veteran status and other characteristics of protected classifications under California or federal law. (Note: generally, this information is collected on a voluntary basis, and is used in support of our equal opportunity and diversity and inclusion efforts and reporting obligations or where otherwise required by law. )	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Audio, Electronic, Visual, Thermal, or Similar Information	Audio, electronic, visual, or similar information, such as, CCTV/ camera/ video footage, voice picking, photographs, call recordings, and other audio recording (e.g., recorded webinars), and thermal screenings.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Professional or Employment-related Information	Such as performance information, professional membership records, references, assessment records, resumes, cover letters and work history, attendance records, conduct information (including disciplinary and grievance records), and termination data.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers, operating systems, and platforms others as permitted by law
Education Information	Such as degrees earned, educational institutions attended, transcripts, training records and other information about your educational history or background that is not publicly available personally identifiable information as defined under the Family Educational Rights and Privacy Act. Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Inferences	Such as inferences drawn from any of the information identified above to create a profile about an individual regarding their preferences, characteristics, predispositions, behaviors, and personality tests and profiles reflecting skill and aptitude.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law
Sensitive Personal Information	Such as: (a) Social Security number and other government identifiers; (b) financial account and payment information (e.g., for direct deposit purposes); (c) racial or ethnic origin or sexual orientation (e.g., on a voluntary basis to support of our equal opportunity and diversity and inclusion efforts and reporting obligations, or where otherwise required by law, or union membership); (d) health information (e.g., as necessary to provide reasonable accommodations); and (e) precise geolocation information.	advisors and agents benefits providers affiliates and subsidiaries regulators, government entities and law enforcement internet service providers operating systems and platforms others as permitted by law

We do not sell (as defined by the CCPA) Personal Information or Sensitive Personal Information related to Applicants and Employees, including those we know who are under the age of 16.

Sources of Personal Information

In general, we may collect the Personal Information identified in the table above from the following categories of sources: directly from you and your device, recruiters and recruiting platforms, referrals and references, former employers, other employees, publicly available information, service providers, representatives and agents, affiliates and subsidiaries, and others, as permitted by law.

Purposes for collecting, using, disclosing, and processing personal information

Generally, we may use the above categories of personal information for the following purposes:

Recruiting, Hiring and Managing, and Evaluating Applicants and Employees. To review, assess, recruit, consider or otherwise manage Applicants, including:

scheduling and conducting interviews;
identifying Applicants, including by working with external recruiters;
reviewing, assessing and verifying information provided, to conduct criminal and background checks (where relevant and pursuant to applicable law), conduct pre-employment drug tests, and to otherwise screen or evaluate Applicants' qualifications, suitability and relevant characteristics;
extending offers, negotiating the terms of offers, and assessing salary and compensation matters;
satisfying legal and regulatory obligations;
communicating with Applicants regarding their applications and about other similar position(s) for which they may be interested;
maintaining Applicant personal information for future consideration;
supporting our Equal Employment Opportunity policy and practices;
monitoring for, preventing and investigating suspected or alleged misconduct or violations of work rules;
monitoring for, preventing, investigating, and responding to security and privacy incidents;
providing and managing access to physical and technical access controls;
monitoring activities, access and use to ensure the security and functioning of our systems and assets; and
securing our offices, premises and physical assets, including through the use of electronic access systems and video monitoring.

Business operations and client services. Relating to the organization and operation of our business and our performance of services to clients, including related to:

operating our business by developing, producing, marketing, selling and providing goods and services;
working with Ace stores, which may not be owned by Ace Hardware;
providing after-sales services to clients;
auditing and assessing performance and business operations, including client services and associated activities;
training and quality control;
satisfying client reporting and auditing obligations;
facilitating business development opportunities, as relevant; and
facilitating communications in furtherance of the foregoing.

Security and monitoring. To monitor and secure our resources, network, premises and assets, including:

to detect, prevent, investigate and respond to suspected or alleged misconduct or violations of Company policies and work rules;
to detect, prevent, investigate and respond to security and privacy incidents;
managing physical and technical access controls;
maintaining and reviewing access and activity logs and records; and
to ensure the security and functioning of our systems and assets, and secure our offices, premises and physical assets, including through the use of electronic access systems and video monitoring.

Health and safety. For health and safety purposes, such as contact tracing or including conducting appropriate screenings of Applicants and Employees prior to entering or accessing certain locations or premises.

Auditing, Accounting and Corporate Governance. Relating to financial, tax and accounting audits and assessments of our business operations, security controls, financial controls, or compliance with legal obligations, and for other internal business purposes such as administration of our records retention program.

M&A and Other Business Transactions. For purposes of planning, due diligence and implementation of commercial transactions (e.g., mergers, acquisitions, asset sales or transfers, bankruptcy or reorganization or other similar business transactions).

Defending and Protecting Rights. In order to protect and defend our rights and interests and those of third parties, including to manage and respond to legal claims or disputes, and to otherwise establish, defend or protect our rights or interests, health or safety of others, including in the context of anticipated or actual litigation with third parties.

Compliance with Applicable Legal Obligations. Relating to compliance with applicable legal obligations (such as hiring eligibility, responding to subpoenas and court orders) as well as assessments, reviews and reporting related to such legal obligations, including under employment and labor laws and regulations, social security and tax laws, environmental regulations, workplace safety laws and regulations, and other applicable laws, regulations, opinions and guidance.

Sensitive Personal Information

Notwithstanding the purposes described above, we do not collect, use or disclose of Sensitive Personal Information about Applicants beyond the purposes authorized by the CCPA. Accordingly, we use and disclose Sensitive Personal Information about Applicants as reasonably necessary and proportionate: (i) to perform the services requested by you; (ii) to help ensure security and integrity, including to prevent, detect, and investigate security incidents; (iii) to detect, prevent and respond to malicious, fraudulent, deceptive, or illegal conduct; (iv) to verify or maintain the quality and safety of our services; (v) for compliance with our legal obligations; (vi) to our service providers who perform services on our behalf; and (vii) for purposes other than inferring characteristics about you.

Your California Privacy Rights

California Applicants have certain rights under the CCPA with respect to their Personal Information, subject to certain limitations and exceptions. California Applicants have the right to make the following requests, at no charge, up to twice every 12 months:

Right to Delete: the right to request deletion of their Personal Information that we have collected about you.
Right to Know/Access: the right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you.
Right to Correct: the right to request correction of inaccurate Personal Information we maintain about you.
Right to Opt-out of Sales and Sharing: the right to opt-out of the sale and sharing of their Personal Information. Under the CCPA, California residents may have the right to opt-out of the "sale" or "sharing" of Personal Information. California CCPA defines a "sale" as disclosing or making available to a third-party Personal Information in exchange for monetary or other valuable consideration, and "sharing" broadly includes disclosing or making available Personal Information to a third party for purposes of cross-context behavioral advertising. While we do not disclose personal information to third parties in exchange for monetary compensation, if you apply to an open position on our website, we may "sell" or "share" (as defined by the CCPA), the following categories of Personal Information: Identifiers and Internet or Other Electric Network Activity Information. We "sell" or "share" these categories to third-party advertising networks, analytics providers, and social networks for purposes of marketing and advertising. We do not sell or share any Personal Information about individuals who we know are under sixteen (16) years old. To opt out from the sharing or sale of Personal Information, please click on the "Your Privacy Choices " link on the bottom of the website homepage.
Global Privacy Controls: You can configure certain browsers and other technologies to send opt-out preference signals to a website notifying the website of your express action to stop the sale or sharing of your personal information. For more information, please see globalprivacycontrols.org information.
Right to Limit Use/Disclosure of Sensitive Personal Information: We do not collect, use or disclose Sensitive Personal Information about consumers beyond the purposes authorized by the CCPA.
Right to No Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

How do I submit a CCPA request?

Applicants may be able to exercise many of these rights themselves by logging into the Applicant portal. Otherwise, to submit a request to Ace Hardware to exercise your CCPA rights, you or your authorized agent may submit a privacy request through our Your Privacy Choices webform or by clicking the "Your Privacy Choices " button on the bottom of Careers.AceHardware.com. Additionally, individuals may contact the Ace Care Center at 1-888-827-4223. We will respond to verifiable requests received from California consumers as required by law.

We will take steps to verify your request by matching the information provided by you with the information we have in our records. Your request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative (i.e., by completing all required fields on our webform if you choose to submit a request in that manner).

In some cases, we may request additional information in order to verify your request or where necessary to process your request. Authorized agents may initiate a request on behalf of another individual through one of the above methods; authorized agents will be required to provide proof of their authorization, and we may also require that the relevant employee directly verify their identity and the authority of the authorized agent.

Notice to California residents under 18 years of age

If you are a registered user of online services under the age of 18, and we have actual knowledge of your age, then under California law you may request and obtain removal of certain content or information you have posted on our online services. To do so, please contact us at the address, phone number or email address mentioned within this Privacy Policy. Please note that removal does not ensure complete or comprehensive removal of the content. For example, removal may not be possible or permitted if another provision of law requires the content to be maintained, if it was posted or reposted by others, or if we paid compensation to you in exchange for the posting.

How do I contact you with questions about this Applicant Notice?

If you have any questions or concerns regarding our use of personal information as described in this Applicant Notice, please contact HRCalPrivacy@acehardware.com or call the Ace Care Center at 1-888-827-4223.

How Will I Be Informed About Changes Regarding This Privacy Policy?

This Privacy Policy is in effect as of the date noted at the top of the Privacy Policy. We may change this Privacy Policy from time to time. If we do, we will post the revised version and change the "last updated date" (the date it applies from) at the top of the Privacy Policy. You should check here regularly for the most up-to-date version of the Privacy Policy.