What is Heartware Stories?
A Story In Every Neighborhood
At Ace, we exist to help others. We tell our stories of helpful in this mini documentary series.
The Heartware 100
In honor of our 100th Anniversary, our mission was to document 100 Heartware Stories with a moment of Ace Helpful in each of the 50 states.
We asked Ace employees to define helpful. Their answer is an extraordinary collection of words and phrases that they bring to neighborhoods across the United States.
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FEATURED STORY
The Christmas Wish
During the 2022 holiday season, Carolina Ace Hardware in Hendersonville, North Carolina, had an important mission to complete. If they could get little Karson a meeting with Santa, they’d be fulfilling the wish of a terminally ill child during his last Christmas.
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FEATURED STORY
A Forest of Christmas Joy
For most, the holidays evoke a time of cheer, a time for families to come together to celebrate, a time to reflect on special moments during the year and to start looking toward the good times ahead.
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Our Latest Stories
Traveling In Place
Even during stressful times, there are opportunities to find beauty in life. For Harry Adler, Owner of Adler's Design Center & Hardware in Providence, Rhode Island, a hobby capturing nature photography during the pandemic led to a full-blown exhibition in which proceeds benefited members of his community.
Helping the Helpful
Scott Larson and his team at Gilmore Home Center, an Ace Hardware company in Bomoseen, Vermont, have always dedicated themselves to helping the community. When a fire burned the store to the ground on Sunday, January 15, 2023, Scott was amazed at the outpouring of support from their local customers and community organizations as they pulled together to rebuild.
Warming Hearts
New Hampshire winters can be cold and brutal. The Grapevine Family and Community Resource Center maintains a wood bank filled with chopped wood that families in need can use to heat their homes, thanks to the support of giving individuals in the community like Rick Edmunds and his team at Edmunds Ace Hardware.
The Volunteer
The smaller and more remote a community is, the more its residents rely on each other. For the 1,400 residents of Eureka, Nevada, Raine's Ace Hardware is a lifeline for essential tools, supplies, and equipment since the next closest store is almost 70 miles away.
Hudson's Healing Space
It's always a heartwarming experience when people pull together to help families in need. When the Branch family learned that their son Hudson was facing a serious health crisis, their friends at Tifton Ace Hardware pitched in to support them.
Have a story for us?
Submit a story idea with #HeartwareStories to be considered for a future Heartware Story. Follow us on Instagram to watch the journey and get behind the scenes moments.
Frequently Asked Questions
What are Heartware Stories?
At Ace Hardware we believe everyone has a story to tell. These are acts of amazing moments, where an individual or a community bonds over shared strength and determination. These stories happen in big cities and small towns across America. Each and every day. Even in hardware stores.
How are Heartware Stories selected?
Heartware Stories are reviewed and selected by a team at Ace Hardware's Corporate office. We discover Heartware stories a number of ways – from hearing about them from our customers directly as well as through social media, local news coverage and Ace's corporate field staff.
How can I submit a Heartware Story?
We'd love to hear a story to consider for a future Heartware Story. If you have a story you want to share please include a short description, name of the store, name of the city/state and names of individuals involved. You can submit a story in 2 ways; Tagging us on Facebook, Twitter or Instagram using #HeartwareStories, or sending us a letter to 2915 Jorie Blvd, Oak Brook IL 60523 Attention: Consumer Marketing Department.
Are Ace’s individually owned?
Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs.
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